Privacy & Security

Information We Collect

We may collect information that you voluntarily provide to us, including when you complete a form, contact us, request information or otherwise communicate with IFC.

Depending on your interaction with us, this information may include:

• Name
• Mailing or business address
• Email address
• Telephone number
• Company or agency name
• Account number or other account-related information
• Information included in correspondence, forms or inquiries submitted to us
• Other information you voluntarily provide 

In connection with our financial products and services, IFC may also collect financial or other nonpublic personal information as necessary to provide services, administer accounts, process transactions, comply with legal requirements or conduct our business.

We may also automatically collect certain technical information when you visit our website, such as your Internet Protocol (IP) address, browser type, device type, operating system, pages viewed, referring website, date and time of access and other information regarding your interaction with the website.

How We Use Information

We may use information collected through our website or otherwise provided to us to:

• Respond to questions, comments and requests
• Provide and administer our products and services
• Process and manage transactions and accounts
• Communicate with customers, agents, agencies and other business partners
• Maintain and improve our website, services and customer experience
• Protect against fraud, unauthorized activity and other security risks
• Maintain appropriate business and transaction records
• Comply with applicable laws, regulations, legal processes and regulatory requirements
• Protect the rights, property and interests of IFC, our customers and others
• Fulfill other legitimate business purposes consistent with the circumstances in which the information was collected

How We Share Information

IFC does not disclose personal information except as permitted or required by applicable law and as appropriate to conduct our business and provide our services.

We may disclose information to service providers, financial institutions, insurance professionals, business partners or other third parties that perform services on our behalf or assist us in providing products and services. 

We may also disclose information when necessary to:

• Complete or administer a transaction requested or authorized by you
• Service or maintain an account
• Prevent fraud or protect the security of our systems
• Respond to a subpoena, court order or other lawful request
• Comply with applicable federal, state or local laws and regulations
• Cooperate with governmental, regulatory or law enforcement authorities
• Protect the rights, property or safety of IFC, our customers or others
• Facilitate a merger, acquisition, sale, restructuring or other business transaction involving IFC

Service providers that receive personal information from IFC are expected to use that information only for appropriate business purposes and consistent with applicable contractual and legal requirements.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve the overall user experience.

Cookies are small data files placed on your computer or device when you visit certain websites. Depending on your browser settings, you may be able to block, limit or delete cookies. Disabling certain cookies may affect the functionality or performance of portions of the website.

We may also use third-party website, analytics, hosting or technology providers that collect information in connection with their services.

Data Security

IFC takes reasonable administrative, technical and physical measures designed to protect personal information from unauthorized access, use, alteration or disclosure. 

While we take appropriate steps to safeguard information, no website, electronic transmission or information storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records and satisfy applicable legal, regulatory, accounting or reporting requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you and applicable legal or business requirements.

Financial Privacy

Certain information IFC collects in connection with financial products or services may be subject to additional protections under federal or state financial privacy laws, including the Gramm-Leach-Bliley Act and its implementing regulations.

Where applicable, IFC may provide customers with additional privacy notices describing our collection, use and disclosure of nonpublic personal information and any rights available under applicable law. If the terms of a specific financial privacy notice differ from this website Privacy Policy with respect to information covered by that notice, the applicable financial privacy notice will govern.

Your Privacy Rights

Depending on where you reside and the nature of your relationship with IFC, applicable law may provide you with certain rights regarding your personal information.

These rights may include the ability to request information about personal data maintained about you or to request access to, correction of or deletion of certain information, subject to applicable exceptions and legal requirements.

To submit a privacy-related request, please contact IFC using the information provided below. We may take reasonable steps to verify your identity before processing a request.

Third-Party Websites

Our website may contain links to websites operated by third parties. IFC is not responsible for the privacy practices, security or content of websites that we do not own or control.

We encourage you to review the privacy policies of third-party websites before providing personal information through those sites.

Children's Privacy

IFC's website and services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.